FEATURE: Experts warn over growing dependence on conversational AI

TOKYO - An increasing number of people are forming emotionally close relationships with conversational artificial intelligence tools such as ChatGPT, with some users describing them as friends, counselors or even family members, according to recent surveys.

The findings suggest a shift in how AI is perceived, driven in part by its constant availability and the reassurance users feel when their opinions are not immediately dismissed. However, experts warn that this growing sense of comfort could lead to deeper dependence on AI over time.