Narita International Airport, a major hub serving Tokyo and its vicinity, has been struggling to cope with massive lines formed by travelers opting to use the electronic customs system upon arrival, with those submitting the conventional paper declarations often getting through quicker.Despite the electronic system being promoted by the Japanese government as a means to shorten processing times, the slow moving lines, especially during peak hours in the late afternoon, have drawn ire and criticism from users."We are aware of the crowds and hope to work on improving efficiency," an official …READ FULL ARTICLE
