Built to Solve, Backed by a Full System of Support SINGAPORE, Aug. 13, 2026 /PRNewswire/ -- Sobot, the agentic customer contact platform, announced an upgrade to its AI Agents. This upgrade didn't come from a smarter model alone, but from a fundamental change in how Agents think and act. 

The Agentic Customer Contact Platform What's New in Sobot Agents Reasoning in Action: From Answering Questions to Getting Things Done Previously, Sobot followed a workflow-trigger pattern: businesses built a workflow in advance, mapping out how the Agent should respond to each customer behavior. Once…READ FULL ARTICLE