KUALA LUMPUR, Malaysia, Sept. 2, 2026 /PRNewswire/ -- Global AI-first cloud communications platform Infobip, has enabled the world's largest hot pot chain, Haidilao, to more than double key engagement metrics across its vast loyalty scheme. 

Haidilao scales global loyalty with Infobip’s data-led personalization Haidilao has grown from a single restaurant into a global dining powerhouse, operating more than 1,000 restaurants across Asia, Europe, North America, and beyond. Known for its thoughtful hospitality, the brand is famous for its customer-first experience, from complimentary manicu…READ FULL ARTICLE