The Tokyo Metropolitan Assembly on Friday approved a draft ordinance to prevent customers from abusing workers in a first for Japan, a country where customers are famously referred to as "gods" in the service sector and enjoy a superior position.Coming into effect next April, the ordinance against so-called "customer harassment" outlines the responsibilities of customers, although it carries no penalties if violated.It states that "no person shall engage in customer harassment anywhere" and that "prevention efforts must be made by society as a whole" while stipulating the responsibilities o…READ FULL ARTICLE
