New rules were put in place Tuesday aimed at protecting service workers from offensive customers in Tokyo and two other prefectures, as more staff quit or complain of mental anguish due to abuse received on the job.The ordinances that took effect in the Japanese capital, Hokkaido and Gunma Prefecture advise customers against displaying "extremely disturbing behavior that harms the working environment," but carry no penalties if violated.The rules also recommend businesses recognize customers' right to complain about services they receive, as legitimate feedback can improve outcomes for all.…READ FULL ARTICLE
