Japan firm launches AI-powered travel help service at Vienna airport

A chatbot traveler assistance service powered by artificial intelligence has been launched at Vienna international airport to help users obtain real-time information related to the new coronavirus.The service provider, Bespoke Inc., said its first chatbot service in Europe started on Sept. 15, offering travelers at Austria's largest airport information including travel restrictions related to COVID-19 and virus tests via smartphones and other devices.The Tokyo-based AI solutions company established in 2015 said the concierge chatbot called Bebot provides answers to travelers' questions such…READ FULL ARTICLE