Nintendo praised for new rules against customers who harass staff

Nintendo Co. has come in for praise after updating its customer service terms and conditions to allow it to refuse repairs and replacements to clients who are abusive to or make unreasonable requests of its staff.Users on social media lauded the gaming giant's move to protect consumer-facing employees from harassment by customers. One expert said it had "improved awareness and called for societal understanding" and that the company's example would "have a good effect on other businesses, too."The Kyoto-based game and console maker updated its rules on repair services in October to include a…READ FULL ARTICLE